CPTC Library/Learning Resource Center: Student Email Support

Step 1: New Email Accounts

Go to the CPTC Student Email portal.

Enter Username and Password according to these guidelines:

** Some students may have an older email format based on our previous student IDs: Look up your email address  **

Step 2: Change Your Password

Change your password right away, to prevent misuse of your account.  You must change your password every 120 days.

1. Go to your CPTC email inbox.
2. Click on your username/initials in the top right-hand corner.
3. Click "View Account."
4. Look for the Password tile and click "Change Password."
5. Enter your current and new passwords.  Your new password must be at least 10 characters, with small letters, capital letters, and at least one number or special character.
6. Click "Submit."

You can reset your password using the above steps at any time, wherever you have access to the internet.  If you forget your password, you may reset your password by following the Password Recovery process at https://passwordreset.microsoftonline.com/.

If you need further help, please visit the Computer Lab in the Learning Resource Center (Bldg 15), between 7:30am - 4:30pm, Monday-Friday, or contact us at 253-589-5820 or libtech@cptc.edu.

Step 3: Check your CPTC Student email every day!

Use your student email address to access your email with your Office 365 account, to log into the CPTC_Students Wi-Fi network on campus, to access Canvas, and to log in to student computers on campus.

Reset your O365 password

You will be prompted to change your password upon your first login, along with setting up password self-recovery options. If you you’re your old password, you may change your password at any time by following the directions below.

1. Go to your inbox.
2. Click on your username in the top-right corner
3. Click "View Account."
4. Click "Password."
5. Enter your current and new passwords — your new password must be at least 10 characters, have at least one uppercase and one lowercase letter, one number or special character, and must not use your first or last name. You cannot reuse your last four passwords.
6. Click "Submit".

If you have forgotten your password, visit the Microsoft Password Reset page to reset it.

If you wish to use your student email with a mobile phone, please follow the instructions for setting up your CPTC email on your mobile phone:

Your student email account is managed in Microsoft O365. You can download the Microsoft Outlook app from Microsoft store, Google Playstore or iOS app store, depending on which model of phone you are using. For additional information or to download, please visit Microsoft's Outlook download page and follow instructions on how to configure your smartphone to access your CPTC student e-mail account.

For additional help, contact the Learning Resource Center Help Desk, Monday through Friday from 7:30 a.m. - 4:00 p.m. at 253-589-5820.

If you're still having problems setting up your student email account, please contact the Learning Resource Center Help Desk at 253-589-5820, Monday through Friday from 7:30 a.m. - 4:00 p.m.