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CPTC Library/Learning Resource Center: Student Email Support

Welcome to the CPTC Library/Learning Resource Center homepage! We are located in building 15.

Student Email Support

 

CPTC Student Email is on Office 365 (O365)

Sign in to O365 Student Email [username@students.cptc.edu]

All Clover Park Technical College correspondence will be sent to your college issued email address.  Please check your CPTC email account regularly. Using your student email will help you keep up-to-date on important information and events and communicate with faculty and other students.

** Your account and e-mail will be created within two (2) business days, once you have been accepted to the college and declared a program. **

Your college issued email address is also your log in for the college Wi-Fi network and all student computers on campus. 

Accessing your O365 Email Account

Accessing your mailbox requires a username and password.

Step 1: New Email Accounts

Your free and required CPTC student email account is created automatically within one business day of your application acceptance. Instructions for setting up your account are sent to the email address you provided the college at the time of admission. Accessing your mailbox requires a username and password. To set up your student email, follow these steps:

Go to CPTC Student Email.

Enter Username and Password according to these guidelines:

1. Username: Student username is composed of your last name (in lowercase letters) as recorded in the Registrar's office, the last four digits of your CPTC Student ID number (not your social security number), and followed by “@students.cptc.edu". ie; smith1234@students.cptc.edu (Last Name: smith, SID: 975861234).

  • The maximum last name length is 16 characters, so if your name exceeds this, it will be reduced to 16 characters.
  • If your last name is hyphenated, it will include the hyphen (smith-torres1234).

2. Default Password Format: cptcddMmmyyyy Example: a student who was born on June 8, 1999, their password would be: cptc08Jun1999 (letters are all lowercase, except for the first letter of the 3 character month).

3. If you experience difficulty logging in, please check your records to verify that your last name and date of birth as recorded with the Registrar’s Office are accurate.

We recommend unchecking the option to stay signed in. If you stay signed in, anyone using that computer may have access to your account.

Step 2: Change Your Password

We recommend that you immediately change your password to prevent misuse of your account. Changing this password is what also enables you to use Wi-Fi on campus. To change your password, follow these steps:

1. Log in to your student email account.
2. Go to your inbox.
3. Click on your username in the top-right corner.
4. Click “Account.”
5. Click “Security.”
6. Click “Change Password.”
7. Enter your current and new passwords – your new password must be at least 10 characters.
8. Click “Change Password.”

Step 3: Log In

Use your student email address to access your email with your Office 365 account, to log into the CPTC_Students Wi-Fi network on campus, and to log in to student computers on campus.

Password Reset

Reset your O365 password

You will be prompted to change your password upon your first login, along with setting up password self-recovery options. If you you’re your old password, you may change your password at any time by following the directions below.

  1. Go to your inbox.
  2. Click on your username in the top-right corner
  3. Click "View Account."
  4. Click "Password."
  5. Enter your current and new passwords — your new password must be at least 10 characters, have at least one uppercase and one lowercase letter, one number or special character, and must not use your first or last name. You cannot reuse your last four passwords.
  6. Click "Submit".

If you have forgotten your password, visit the Microsoft Password Reset page to reset it.

Mobile Email Access

If you wish to use your student email with a mobile phone, please follow the instructions for setting up your CPTC email on your mobile phone:

Your student email account is managed in Microsoft O365. You can download the Microsoft Outlook app from Microsoft store, Google Playstore or iOS app store, depending on which model of phone you are using. For additional information or to download, please visit Microsoft's Outlook download page and follow instructions on how to configure your smartphone to access your CPTC student e-mail account.

For additional help, contact the Learning Resource Center Help Desk, Monday through Friday from 7:30 a.m. - 4:00 p.m. at 253-589-5820.

Still need help?

If you're still having problems setting up your student email account, please contact the Learning Resource Center Help Desk at 253-589-5820, Monday through Friday from 7:30 a.m. - 4:00 p.m.